Thank you for choosing to
spend some time with us. It is Wigamog Inn Resorts
commitment to continually improve their services
and facilities in order to gain guest satisfaction,
knowing that in doing so we will have the pleasure
of seeing you again.
Thank you again for choosing Wigamog Inn Resort.
Name
Address
Email
Phone
Arrival
Date:
Departure
Date:
Room
# or Cottage Name
How
many times have you stayed at
Wigamog Inn Resort?
What
was the purpose of this visit?
How
did you hear about Wigamog Inn Resort?
Why
did you choose Wigamog Inn Resort as your
destination?
How
did we rate with you? Please use
the following rating system to answer the
questions that follow. Listening to our customers
is our number one priority.
Excellent
5 - Good 4 - Average 3 - Disappointed 2
- Unacceptable 1 - Did Not Use 0
Booking
Your Reservation
Promptness, friendly, polite, clear &
helpful
Comments
Check
In
Welcome received upon arrival, accuracy
of
Reservation, speed of check-in, knowledgeable,
infomative
Comments
Housekeeping
Accommodation cleanliness, maintenance and
condition, comfort & layout
Comments
Indoor
Public Areas
Cleanliness, maintenance and condition
Comments
Maintenance
Rooms, staff, promptness, accuracy
Comments
Property
& Grounds
Overall impression
Comments
Dining
Room Service
Breakfast
Service
Friendly, courteous, polite, timely, accurate
service
Comments
Lunch
Service
Friendly, courteous, polite, timely, accurate
service
Comments
Dinner
Service
Friendly, courteous, polite, timely, accurate
service
Comments
Dining
Room Bar Service
Friendly, courteous, polite, timely, accurate,
service
Comments
Quality
of Meals
Breakfast
Quality, presentation, variety
Comments
Lunch
Quality, presentation, variety
Comments
Dinner
Quality, presentation, variety
Comments
The
Moose Bar & Grill
Day
Service
Friendly, courteous, polite, timely accurate
service
Comments
Evening
Service
Friendly, courteous, polite, timely accurate
service
Comments
Food
Quality, presentation, variety
Comments
Children's
Programs
Did
your child attend a children's program?
Yes
No
If
so how would you rate their experience (or
your experience as a parent if they are unable
to
answer)?
Camp
Attended:
Cleanliness
Organization
Friendly,
Courteous
Polite
Service
Quality
of Toys / Equipment
Quantity
of Toys
Comments
Entertainment
Children's
/ Family Entertainment (7:30-8:00)
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Comments
Late
Night Entertainment (9:00pm or later)
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Comments
Is
there anything we could have done to make
your stay more enjoyable?
If
yes please explain
If
you were not completely satisfied how could
we have handled this better?
Please
let us know your overall satisfaction with
your stay?
Resort
facilities & activities
Staff
courtesy & helpfulness
Value
for price
What
other resorts have you visited?
We
are committed to always improving. What
would you like to see "New For Next
Year"?
What
did you enjoy the most during your visit
to Wigamog Inn Resort?
Based
on your visit would you recommend
Wigamog Inn Resort to others?
Would
you likely vacation with us again?
Overall
how did Wigamog Inn Resort meet your expectations?
Wigamog
Inn Resort likes to reward the exceptional
efforts of their staff. Please let us know
the name of any staff members that has been
especially helpful to you.
